1. Made-to-order furniture are available for delivery between 28 working days up to 40 working days from date order received.

2. Estimated time for delivery are displayed and detailed on the product page under folder Delivery Time. Actual cost of the shipping is provided during check-out. We do our very upmost to make sure delivery times are ahered to. Our delivery terms are door to door, UK mainland and Worldwide.

In stock items - If the furniture is in stock we aim to deliver within 10 working days for UK deliveries.
Manufactured furniture to order items - Please allow up to 12 weeks for delivery, although we aim to deliver within 8-10 weeks. We will keep you informed via email on the status of your order and will let you know of any delays.

Delivery Charges
Quotations will all be inclusive of Vat.

UK Delivery Charges
Our service is door to door delivery UK mainland only. If the products are larger items e.g. sofas we deliver on a pallet. We will then move the item to a suitable location upon request, providing access and door measurements have been thoroughly checked beforehand.

Hello of Mayfair Ltd will not take responsibility for any damage caused to your property during or after delivery, please ensure correct precautions are taken to protect your property from any potential damage.

Order Returns
We are unable to accept returns for any bespoke/made to order products to customers requested specifications.